c888's Privacy Policy
Your personal information is our highest priority. This policy details how c888 collects, stores, and protects your data.
Introduction & Scope
c888 ("we", "our", or "platform") operates a safe and trusted online betting and casino service for users in Bangladesh. This privacy policy informs you — as our user — about what kind of personal information c888 collects, how it is used, how long it is retained, and under what circumstances it may be shared with third parties.
This policy applies to the c888 website, mobile version, and all related services. By using our services, you are considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
c888 believes that protecting user information is not just a legal obligation — it is also our ethical responsibility toward our users. We treat your privacy with the utmost importance.
What Information We Collect
c888 collects only the information necessary to operate our services properly, keep your account secure, and meet legal obligations. The types of information we collect are described in detail below:
Identity Information
Information you provide during account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Username and password (encrypted)
Financial Information
Information required to complete transactions:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history
- Deposit and withdrawal records
Technical Information
Information collected automatically while you use our platform:
- IP address
- Browser type and version
- Device information
- Login time and date
- Cookie and session data
Gameplay Information
Information related to your playing activity:
- Betting history
- Win and loss records
- Preferred game categories
- Session duration
- Bonus and promotion usage details
Purpose of Data Use
c888 uses collected information for the following purposes. We never sell your information or use it for unauthorized purposes:
Cookies & Tracking Technologies
The c888 website uses cookies to function properly and improve your experience. Cookies are small text files stored in your browser. We use the following types of cookies:
Essential Cookies
These cookies are essential for the basic functionality of the website. Actions such as login sessions, security verification, and form submissions are not possible without them. These cookies cannot be disabled.
Performance Cookies
These cookies help us understand how users interact with c888 — which pages are visited most and where technical issues occur. This information is not personally identifiable.
Functional Cookies
These cookies are used to remember your preferred language, location, and other personalized settings, so you do not have to configure them each time you visit.
You can manage cookies from your browser settings. However, please note that disabling essential cookies may disrupt some important functionality on c888.
Sharing Information with Third Parties
c888 never sells your personal information. However, in certain limited circumstances, information may be shared with trusted third parties to operate our services properly:
Payment Processors
Financial information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment gateways or banks. These institutions follow their own privacy policies.
Technology & Software Partners
Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) may process certain technical data to operate gameplay. They do not receive personally identifiable information.
Legal Obligations
Information may be provided in accordance with applicable laws in Bangladesh or valid requests from regulatory authorities. In such cases, only the specifically requested information will be provided.
Fraud Prevention
Security-related information may be shared with specialist services to prevent fraudulent activity, account hacking, or money laundering. This measure is taken in the interest of your own protection.
Outside the circumstances described above, c888 does not share your personal information with any advertisers, marketing companies, or other third parties.
Data Protection Measures
c888 uses industry-standard technologies and practices to ensure the security of your information. Our security framework is built on the following layers:
SSL Encryption
All data transmission on c888 is secured with 256-bit SSL encryption. This ensures that no third party can read your information while it is being transmitted.
Password Hashing
Your password is never stored in plain text. It is stored in a transformed form using advanced cryptographic hashing algorithms.
Security Monitoring
Our security team monitors account activity 24/7. If any unusual login or activity is detected, you will be notified immediately.
Two-Factor Authentication
For additional security, c888 offers Two-Factor Authentication, which keeps your account even more protected.
Secure Data Storage
Your information is stored on secure, encrypted servers. Regular backups and a data recovery plan are in place.
Access Control
Only authorized c888 staff have access to your information, and only for necessary reasons. All access is logged and monitored.
Even so, transmitting information over the internet is not entirely risk-free. We make every effort to protect your information, but in the event of any data breach, we will notify affected users as quickly as possible.
Data Retention Period
c888 retains your information only for as long as necessary or as required by law:
- Active Account Information: For the duration your account remains active and as long as required for use of the service.
- Financial Transaction Records: Retained for the period specified by applicable financial regulations.
- After Account Closure: Some information may be retained for a defined period after account closure to meet legal obligations.
- Log Files: Security and technical logs are generally retained for up to 90 days.
- Marketing Consent: Until you withdraw consent or after a defined period of inactivity.
After the designated period, your information is securely deleted or anonymized.
Your Rights & Controls
As a user of c888, you have certain important rights over your own personal information:
Right to Access
You may request at any time to know what information we hold about you. We will provide this information within a reasonable timeframe.
Right to Correction
If any information stored in your account is incorrect, you may have it corrected. Update your information through account settings or with the help of our support team.
Right to Deletion
You may request that your account and associated personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
Right to Opt Out of Marketing
You may stop receiving promotional emails or messages at any time. Opt out through account settings or inform the support team.
Right to Data Portability
You may request a copy of your personal information in a machine-readable format. Contact our support team to use this option.
To exercise any of the rights listed above, contact our support team at: [email protected]
Protection of Minors
c888 is strictly not available to anyone under the age of 21. We do not intentionally collect information from anyone under 21 under any circumstances.
Age verification is mandatory during account registration. If we discover that a person opened an account by providing false information about their age, that account will be closed immediately and the associated information will be deleted.
If you believe a minor is using our services, please notify us immediately at [email protected].
Policy Changes & Updates
c888 may modify or update this privacy policy from time to time. For any significant changes, we will:
- Post a clear notice on the website.
- Notify you of the changes at your registered email address.
- Update the "Last Updated" date at the top of the page.
If you continue using our services after any changes, you are considered to have consented to the updated policy. We recommend that you review this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, contact the c888 support team as follows:
We are committed to responding quickly and effectively to all your privacy-related requests. c888 values your trust and confidence above all else.
For more information, please also visit our Terms and Conditions and Responsible Gaming pages.