General Questions
Answers to all your questions about c888
Accounts, bonuses, withdrawals, and live games — find everything you want to know about c888 in one place.
c888 is a reliable online betting and casino platform for players in Bangladesh. Every day, many people ask questions about opening an account, claiming the welcome bonus, withdrawing money, and live dealer games. This page organises those questions into four sections so you can find the right information quickly. If your question is not here, contact us via our 24/7 live chat or email support.
Member Account
To join c888, go to the login page and fill out the registration form. Complete the sign-up with your mobile number, preferred username, and a strong password. The entire process can be done in Bengali and takes only a few minutes. Your account is activated immediately after registration.
Click the "Forgot Password" option on the login page. Enter your registered mobile number and a verification code will be sent to you. Once you enter the code correctly, you will be able to set a new password. If the problem persists, contact our live chat support directly and we will assist you quickly.
Yes, you can log in to your c888 account from any device — smartphone, tablet, or desktop. When accessing from a new device for the first time, there may be an additional verification step. This is in place to keep your account secure. As long as your username and password are correct, you should have no trouble logging in.
No, only one account per player is allowed at c888. If the same person or the same device attempts to create multiple accounts, those accounts may be suspended and bonuses may be cancelled. This rule is strictly enforced to ensure a fair playing environment.
A username should be made up of a combination of English letters and numbers and must be unique. A password should be at least 8 characters long and contain uppercase and lowercase letters, numbers, and special characters. Avoid easily guessable passwords (such as 123456) and never share your password with anyone.
Live Dealer Games
Yes, c888's live dealer section works fully on mobile as well. You can play directly from the browser on any Android or iOS device — no separate app download is needed. With a stable internet connection, you can enjoy HD-quality live streams.
c888's live dealer tables have separate limit tables for all types of players, from beginners to experienced ones. Newcomers can start comfortably at low-stakes tables, while experienced players can place larger bets at high-roller tables. Information on specific limits is available in the table lobby.
Teen Patti is a three-card card game from the Indian subcontinent where the player with the highest-ranked hand wins. In Andar Bahar, a card is revealed and you bet on whether the next card of that value will land on "Andar" (left side) or "Bahar" (right side). Full details on both games are available on the Teen Patti page.
In Baccarat, you place a bet on one of three outcomes: "Player", "Banker", or "Tie". Both sides are dealt two cards and the one whose points are closest to 9 wins. Tens and face cards have a value of zero. The game is easy to learn and various Baccarat tables are available at c888 live casino.
Yes, in live dealer games a trained human dealer runs the game in real time from a studio, and it is broadcast to your screen via HD video stream. The cards or roulette spins are completely real — not computer generated. You can also chat with the dealer.
Withdrawals
The minimum withdrawal amount at c888 is ৳800. No withdrawal request below this amount will be processed. Withdrawal methods include bKash, Nagad, Rocket, Upay, and bank transfer. The same minimum limit applies across all methods.
Yes, but to withdraw money won from a bonus, you must first meet the wagering requirements. For c888's welcome bonus, the wagering is calculated only on the bonus amount, at 10 times. For example: if you receive a ৳1,500 bonus, you will need to place a total of ৳15,000 in bets before the bonus winnings can be withdrawn.
A "Pending" status means your request has been received and is going through the verification process. If your account verification (KYC) is complete and the wagering requirements are met, it will be processed quickly. There may be a slight delay during peak hours. If you think there is a problem, ask via live chat.
At c888, after a successful request, withdrawals are generally completed within 1 hour. Mobile banking methods such as bKash, Nagad, Rocket, and Upay are typically the fastest to process. Bank transfers may take slightly longer depending on the bank's processing time.
Welcome Bonus
As a new member, a 150% welcome bonus is automatically added at the time of your first deposit, up to a maximum of ৳20,000. No separate code is needed. For example: depositing ৳1,000 will earn you a ৳1,500 bonus and your total balance will be ৳2,500. The minimum deposit amount is ৳300.
Once a bonus has been added to the account and betting has begun, it is generally not possible to cancel the bonus. However, if you want to change your mind before you start using the bonus, speak with the support team via live chat. A decision will be made in accordance with the terms and conditions.
Generally, bets placed on slots and live casino games count towards wagering. However, the contribution rate may vary by game — some games count at 100%, while others count at a lower rate. For specific information, check the terms and conditions page or ask via live chat.
No, the welcome bonus is available only once, at the time of the first deposit. This bonus is limited to one per account. For subsequent deposits, you may take advantage of other promotional offers from c888. Contact support to find out about current offers.
Yes, bonuses have an expiry period. If the wagering requirements are not met within the set time, the bonus and any winnings from the bonus may be cancelled. So after receiving a bonus, start playing without delay and check the terms and conditions for the expiry details.
Have more questions?
If your question is not on this list, our support team is always ready. Talk to us in Bengali — we will help.
24/7 Live Chat
Email Support
Support is available in both Bengali and English.